Privacy Policy
Mapleshades ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our photography and film services.
1. Information We Collect
A. Information You Provide Directly
This includes personal and sensitive information you share when you inquire about services, book a shoot, or communicate with us:
- Contact Details: Name, email address, phone number, and physical address.
- Booking Details: Event dates, location, type of service, and specific requests.
- Payment Information: Details required to process payments. Full credit card details are not stored by us.
- Communications: Records of correspondence via email, phone, or WhatsApp.
B. Information Collected Automatically
When you visit our website (mapleshades.com), we may automatically collect the following information:
- Usage Data: Pages viewed, time spent, and links clicked.
- Technical Data: IP address, browser type, device information, and referring URLs.
- Cookies and Tracking: Cookies may be used to improve user experience. You can control cookie settings in your browser.
2. How We Use Your Information
We use collected information for the following purposes:
- Service Fulfillment: To manage bookings, plan shoots, and deliver final products.
- Contract Management: To process payments and meet legal obligations.
- Communication: To respond to inquiries and provide updates.
- Marketing and Promotions (with consent): To send newsletters or service offers.
- Internal Operations: To improve website experience and analyze trends.
- Legal Compliance: To meet regulatory or legal requirements.
3. Disclosure and Sharing of Information
We do not sell or rent your personal information. Your data may only be shared in the following cases:
- Service Providers: Third parties that support our operations, such as payment processors, album printers, cloud storage, gallery hosts, and IT services.
- Legal Requirements: When required by law or to protect rights, property, or safety.
- Business Transfers: In case of a merger, acquisition, or asset sale.
4. Data Retention and Security
A. Data Retention
We retain personal data only as long as necessary for service fulfillment, legal requirements, and record keeping in accordance with local regulations.
B. Security Measures
We implement administrative, technical, and physical safeguards to protect your information. Although we strive for high security, no system can guarantee absolute protection.
5. Your Privacy Rights
You may have the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Withdraw consent for marketing use.
- Request data portability.
- Object to certain processing activities.
To exercise these rights, contact us using the information provided below.
6. Client Imagery and Portfolio Use
As outlined in our Terms and Conditions, by engaging our services, you grant Mapleshades permission to use photographs and films for promotional purposes unless a written Non-Disclosure Agreement is signed before the shoot date.
7. Contact Us
Mapleshades
Email: info@mapleshades.com
Phone or WhatsApp: +1-9990 936 939
Service Areas: Delhi, Gurgaon, Noida, Ghaziabad
